Shipping Policy
Shipping Policy
Welcome to The Pretty Party Boxx! We strive to deliver your party supplies promptly and in perfect condition. Please review our shipping policy to understand how we handle orders and deliveries.
Processing Time
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- Custom or personalized items may require additional processing time, as noted in the product description.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5–7 business days.
- Expedited Shipping: Estimated delivery within 2–3 business days.
- Overnight Shipping: Estimated delivery within 1 business day (orders must be placed before 12 PM EST).
Shipping costs are calculated at checkout based on your location and the weight of your order.
Free Shipping
We offer free standard shipping on orders over $50 (after discounts and before taxes) within the continental United States.
International Shipping
We ship worldwide! Delivery times and rates vary based on destination. Please note that international customers are responsible for any customs duties, taxes, or fees.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Lost or Damaged Packages
The Pretty Party Boxx is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If your package arrives damaged, please contact us at theprettypartyboxx@gmail.com within 48 hours of delivery with photos of the damage.
Delivery Issues
If there is an issue with your order or shipping address, please reach out to us immediately at theprettypartyboxx@gmail.com. We will do our best to resolve the matter quickly.
Thank you for choosing The Pretty Party Boxx for your event needs!
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